MoveMe allows your clients to see how their house sale or purchase is progressing through the key stages of the sales life cycle, with detailed, GDPR compliant information available at each stage.
What is the challenge?
There is a huge pressure on conveyancers to provide more information during the buying and selling process and this is steadily increasing, in particular due to:
- …an age of hyper connectivity, where your clients are expecting a high degree of transparency and communication.
- …regulation and protocols requiring conveyancers to provide more information on the progress of the sale.
The resulting impact on conveyancing firms and their workforce across the country is proving significant.
- Time delays and cost increases are becoming more commonplace, as firms try to juggle growing client demands with limited technical support.
- Dissatisfaction with service levels amongst clients, leading to poor reviews and even damaged reputations.
How does MoveMe tackle this issue?
Unsurprisingly, most of the house buying and selling information demands are related to lack of visibility within property chains and their progression.
ViewMyChain's tool for conveyancers is able to provide the required visibility of chains as set out by the Law Society Conveyancing Protocol.
MoveMe allows your clients to:
- See the transactions and chains they are involved in
- See the progression status of every property in the chain, by key milestone.
- Access search info for all properties in the chain, including searches ordered, delivered and expected turn around times
- Access funding and enquiries information
- Sight of target exchange and completion dates
Benefits to all involved:
- Reduce inbound calls from consumers as well as agents
- Transparency
- Visibility of the whole chain to all parties
- Autonomy to manage ‘own’ and related transactions
- Reduced duplication of updates to all parties
- Fewer fall throughs
Simply invite your client and let MoveMe do the rest. Click here to learn how to invite your client.