--- title: Handle an Unqualified Chain Link description: Unverified chain links are created when SSTC properties cannot be fully identified as being sold. The address may have matched but the SSTC date is unavailable. --- [Skip to content](https://support.viewmychain.com/unqualified-chain-links#main-content) [![VMC logo.svg\]](https://support.viewmychain.com/hubfs/VMC%20logo.svg)](https://viewmychain.com/?hsLang=en) - [For Consumers](https://viewmychain.com/moveme) - [For Estate Agents](https://viewmychain.com/estate-agents/) - [About Us](https://viewmychain.com/about-us/) - [Blog](https://blog.viewmychain.com/) - [Contact Us](https://viewmychain.com/contact-us/) Open main navigation Close main navigation - [For Consumers](https://viewmychain.com/moveme) - [For Estate Agents](https://viewmychain.com/estate-agents/) - [About Us](https://viewmychain.com/about-us/) - [Blog](https://blog.viewmychain.com/) - [Contact Us](https://viewmychain.com/contact-us/) - - [Create a support ticket](https://support.viewmychain.com/kb-tickets/new) [Create a support ticket](https://support.viewmychain.com/kb-tickets/new?hsLang=en) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://support.viewmychain.com/?hsLang=en) 2. [Reapit Integration](https://support.viewmychain.com/reapit-integration?hsLang=en) 3. [How To](https://support.viewmychain.com/reapit-integration?hsLang=en#how-to) # Handle an Unqualified Chain Link ## Unverified chain links are created when SSTC properties cannot be fully identified as being sold. The address may have matched but the SSTC date is unavailable. These are displayed in ViewMyChain with a grey background – see image 1.  To verify the chain link: 1. Select the listing - a pop-up will appear prompting you to verify the unverified chain link. ![](https://support.viewmychain.com/hs-fs/hubfs/image-png-Feb-03-2025-03-10-25-2294-PM.png?width=1080&height=291&name=image-png-Feb-03-2025-03-10-25-2294-PM.png) 2. Select 'Verify' to confirm or 'Remove' to remove the link. ![](https://support.viewmychain.com/hs-fs/hubfs/image-png-Feb-03-2025-03-11-04-4096-PM.png?width=567&height=207&name=image-png-Feb-03-2025-03-11-04-4096-PM.png) - [Estate Agents](https://support.viewmychain.com/estate-agents?hsLang=en#main-content) - [Training Content](https://support.viewmychain.com/estate-agents?hsLang=en#training-content) - [Key Features](https://support.viewmychain.com/estate-agents?hsLang=en#key-features) - [How To](https://support.viewmychain.com/estate-agents?hsLang=en#how-to) - [MoveMe](https://support.viewmychain.com/estate-agents?hsLang=en#moveme) - [Probate](https://support.viewmychain.com/estate-agents?hsLang=en#probate) - [Conveyancers](https://support.viewmychain.com/conveyancers?hsLang=en#main-content) - [Getting Started](https://support.viewmychain.com/conveyancers?hsLang=en#getting-started) - [VMC Key Features](https://support.viewmychain.com/conveyancers?hsLang=en#vmc-key-features) - [How to](https://support.viewmychain.com/conveyancers?hsLang=en#how-to) - [Seller or Buyer](https://support.viewmychain.com/seller-or-buyer?hsLang=en#main-content) - [Getting Started](https://support.viewmychain.com/seller-or-buyer?hsLang=en#getting-started) - [Key Features](https://support.viewmychain.com/seller-or-buyer?hsLang=en#key-features) - [How to](https://support.viewmychain.com/seller-or-buyer?hsLang=en#how-to) - [Reapit Integration](https://support.viewmychain.com/reapit-integration?hsLang=en#main-content) - [Getting Started](https://support.viewmychain.com/reapit-integration?hsLang=en#getting-started) - [Training Content](https://support.viewmychain.com/reapit-integration?hsLang=en#training-content) - [Key Features](https://support.viewmychain.com/reapit-integration?hsLang=en#key-features) - [How To](https://support.viewmychain.com/reapit-integration?hsLang=en#how-to) - [MoveMe](https://support.viewmychain.com/reapit-integration?hsLang=en#moveme) - [Probate](https://support.viewmychain.com/reapit-integration?hsLang=en#probate) - [Alto Integration](https://support.viewmychain.com/alto-integration?hsLang=en#main-content) - [Training Content](https://support.viewmychain.com/alto-integration?hsLang=en#training-content) - [VMC Key Features](https://support.viewmychain.com/alto-integration?hsLang=en#vmc-key-features) - [How To](https://support.viewmychain.com/alto-integration?hsLang=en#how-to) - [MoveMe](https://support.viewmychain.com/alto-integration?hsLang=en#moveme) - [Probate](https://support.viewmychain.com/alto-integration?hsLang=en#probate) - [Release Notes](https://support.viewmychain.com/release-notes?hsLang=en#main-content) - [WebApp - Release Notes](https://support.viewmychain.com/release-notes?hsLang=en#webapp-release-notes) - [Reapit - Release Notes](https://support.viewmychain.com/release-notes?hsLang=en#reapit-release-notes) - [Alto - Release Notes](https://support.viewmychain.com/release-notes?hsLang=en#alto-release-notes) - [VMC for Conveyancers - Release Notes](https://support.viewmychain.com/release-notes?hsLang=en#vmc-for-conveyancers-release-notes) - [VMC for Consumers - Release Notes](https://support.viewmychain.com/release-notes?hsLang=en#vmc-for-consumers-release-notes) [![Picture3-Sep-19-2024-11-42-49-4540-AM-1](https://support.viewmychain.com/hs-fs/hubfs/Picture3-Sep-19-2024-11-42-49-4540-AM-1.png?width=265&height=148&name=Picture3-Sep-19-2024-11-42-49-4540-AM-1.png "Picture3-Sep-19-2024-11-42-49-4540-AM-1")](https://viewmychain.com/?hsLang=en) 8 Whittle Court, Knowlhill, Milton Keynes, MK5 8FT © 2025 View My Chain Ltd. | All rights reserved. | Patent pending: UK Application No. 1615855.2