Unlock a Property

If we have been unable to verify an address, it will appear as a locked property. Locked properties will not receive updates from VMC. These 3 easy steps will show you how to unlock a property.

Every property has a Unique Property Reference Number (UPRN), each property
address in ViewMyChain must match the exact address registered with Ordinance
Survey. If not, it will show as a ‘locked property’.

Identify a ‘Locked Property’

You can identify a ‘Locked property’ by the padlock icon.

 

Unlocking the Property

1. Select the property that you wish to unlock.

2. Choose the address that best matches your property from the drop-down list.
Locked Properties

3. Select ‘Verify’ and this will unlock the property. Any chain information or milestone
updates will update overnight and be available to view the following morning.