Release - 5th September 2024

Introducing split chains, consumer view, note enhancements, along with so much more!

User Interface
The look, color palette, and icons across the main pages of ViewMyChain have been updated, including 'My Properties,' 'Listing Details,' and 'Offer Details.' These changes have been implemented to improve ease of navigation around the platform.
Split Chains

Split chains are now supported in ViewMyChain, allowing you to view the entire chain in single view. Whether two properties are being sold to buy one or one property is being sold with two onward purchases, we have you covered.

It is simple to build or break a split chain. For more information on this feature, please view our 'How to' guide here.

1 property being sold to purchase 2:

2 properties being sold to purchase 1:
Ability to Invite Consumers & Conveyancers to VMC

Please note that this feature is permission based. If you would like this enabled, please contact your Account Manager.

Say goodbye to endless voicemails trying to keep your clients in the loop, MoveMe brings your consumer or conveyancers property chain to life with an easy-to-use dashboard that's accessible anytime, anywhere!

Estate agents who are set up with the permission to invite conveyancers and/or consumers can now do so with a click of a button.

Invited conveyancers or consumers will receive an email invitation. Once they accept, they will gain access to their listing on the ViewMyChain WebApp.

For further information on MoveMe, please check out the below articles:

Overview and Benefits to Agents

Overview and Benefits for Conveyancers

Getting Started as a Consumer
Chain Notes

Chain notes are now displayed at the top of the page.

The notes are displayed in a collapsed state. However, users can click on each note to see full content in an expanded view:

Filter chain notes: Chain notes can be filtered by tagged properties or searched by keyword.

View chain notes in an expanded window by clicking on the button on the top right corner. Users can go back to the listing chain by clicking on the back button on the left menu or on the 'Listing' button on the top right corner of the page.
Milestone Display

Milestones are now displayed in two separate columns - one for the seller and one for the buyer. This layout applies to both listings and offers.
Contact Book - Click to Email

Clickable contact details: Users can click on a contact’s email address or phone number to draft an email or make a phone call.

Ability to update contact details, such as name and email address, etc. If you are updating a seller or buyer contact, the updated information will be immediately pushed back to AgencyCloud on the corresponding contacts.

You now have the ability to attach the buyer and seller case handler to the listing, if the contact has been created within ViewMyChain. Another way to attach a conveyancer contact, if you cannot find it in ViewMyChain, is through the 'View Details' button, which will pull through the company's staff members from AgencyCloud.
Navigation Buttons
New navigation buttons have been added to improve your user experience.
- Back button: go back to the previous page (like the back button on web browser)
- Reload: Refresh the current page
Chain Map

You now have the ability to view the 'Chain Map' from both the 'My Properties' and 'Listing Detail' page.

The ‘Chain Map’ view offers a visual reference for the complete chain and can help you, your client, or conveyancer understand where the property sits in the overall chain.
Sort-by SSTC date

The listings on 'My Properties' page can now be sorted by 'SSTC' date as well as 'Address'.
Conveyancer display

Conveyancers are now visible on each chain link, even when collapsed.

Previously, users had to click on each chain link to view the law firms involved in each transaction. With this update, conveyancers are displayed directly on each chain link, allowing users to see the information at a glance.