To identify your ‘open’ and ‘closed’ chains it is important to ‘Close’ the top and bottom of the chain when you know there are no further chain links.
Identify Open and Closed Chains
From the ‘My Properties’ page, you can identify whether a listing has an open chain with red crosses either side of the house icons. Once the chain has been closed, the house icons change to a green tick.- Open chain
- Closed chain
Search ‘Open’ and ‘Closed’ Chains
1. Select ‘My Properties’.
2. Select ‘Advanced search’.
3. Select ‘Chain Status’ and choose ‘Open Chain’ or ‘Chain Complete’ this will return the
relevant results based on your selection.
Closing a Chain
1. Select the ‘Close top/bottom of chain’ option above or below the listing that you
would like to close the chain.
2. Your property will now appear as ‘Closed’ and you can no longer add a property
to the chain unless you open it again.