--- title: Getting Started as a Consumer description: Welcome to ViewMyChain! Our Consumer View allows you to have complete oversight of the sale that you are involved in. --- [Skip to content](https://support.viewmychain.com/getting-started-as-consumer#main-content) [![VMC logo.svg\]](https://support.viewmychain.com/hubfs/VMC%20logo.svg)](https://viewmychain.com/?hsLang=en) - [For Consumers](https://viewmychain.com/moveme) - [For Estate Agents](https://viewmychain.com/estate-agents/) - [About Us](https://viewmychain.com/about-us/) - [Blog](https://blog.viewmychain.com/) - [Contact Us](https://viewmychain.com/contact-us/) Open main navigation Close main navigation - [For Consumers](https://viewmychain.com/moveme) - [For Estate Agents](https://viewmychain.com/estate-agents/) - [About Us](https://viewmychain.com/about-us/) - [Blog](https://blog.viewmychain.com/) - [Contact Us](https://viewmychain.com/contact-us/) - - [Create a support ticket](https://support.viewmychain.com/kb-tickets/new) [Create a support ticket](https://support.viewmychain.com/kb-tickets/new?hsLang=en) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://support.viewmychain.com/?hsLang=en) 2. [Seller or Buyer](https://support.viewmychain.com/seller-or-buyer?hsLang=en) 3. [Getting Started](https://support.viewmychain.com/seller-or-buyer?hsLang=en#getting-started) # Getting Started as a Consumer ## Welcome to ViewMyChain! Our Consumer View allows you to have complete oversight of the sale that you are involved in. ### Log into ViewMyChain: 1.   Your conveyancer or agent will send you an invitation to log into ViewMyChain. Check        your inbox and open the email, which will look like this:![Picture9](https://support.viewmychain.com/hs-fs/hubfs/Picture9.png?width=412&height=498&name=Picture9.png) 2.   Click 'Confirm now' and follow the on-screen instructions to create a secure password.        This will allow you to log in to ViewMyChain. ![Picture10-1](https://support.viewmychain.com/hs-fs/hubfs/Picture10-1.png?width=688&height=471&name=Picture10-1.png)   ### **My Properties Page:** Once you have logged into ViewMyChain, you are immediately presented with the listing transaction which you are involved in on the 'My Properties' page. ![Picture11](https://support.viewmychain.com/hs-fs/hubfs/Picture11.png?width=688&height=376&name=Picture11.png) ### **My Properties - Listing Information:** 1. **Property Address**: The address of the property you are purchasing or selling. 2. **Buying/ Selling tag:** This tag indicates whether you are buying or selling.   ![Picture12](https://support.viewmychain.com/hs-fs/hubfs/Picture12.png?width=402&height=166&name=Picture12.png) 3. **Estate Agent Branch Information**: The agent who is selling the property. ![Picture13](https://support.viewmychain.com/hs-fs/hubfs/Picture13.png?width=683&height=99&name=Picture13.png) 4. **House Icon**: Your property appears in blue, while the other properties in the chain are shown in grey. ![Picture14](https://support.viewmychain.com/hs-fs/hubfs/Picture14.png?width=655&height=92&name=Picture14.png) 5. **Searches Status Icon**: Indicates the status of searches related to the listing. ![Picture15](https://support.viewmychain.com/hs-fs/hubfs/Picture15.png?width=655&height=93&name=Picture15.png) 6. **Price**: The asking price of the property. 7. **View Chain Map Button**: Provides a visual representation of the property’s chain.![Picture16](https://support.viewmychain.com/hs-fs/hubfs/Picture16.png?width=655&height=93&name=Picture16.png) ### ![Picture17](https://support.viewmychain.com/hs-fs/hubfs/Picture17.png?width=531&height=356&name=Picture17.png) ### Listing Navigation: Select your listing from 'My Properties' to view your transaction. From here, you can see the full chain view and the stages of the sales cycle. ![Picture18](https://support.viewmychain.com/hs-fs/hubfs/Picture18.png?width=688&height=388&name=Picture18.png) **Sale Categories:** Here, you'll find key stages of your sales transaction, with milestones and information listed behind each category.![Picture19](https://support.viewmychain.com/hs-fs/hubfs/Picture19.png?width=688&height=129&name=Picture19.png) - **Green colour:** This shows that the Milestone has completed. - **Orange colour:** Indicates that the Milestone is not yet complete. - **White colour**: Indicates that no information has been received.   **Milestone Detail:** Click the sales category, i.e. 'SSTC' to view the milestone information. ViewMyChain will automatically update the milestone date fields as information is received.  ![Picture20](https://support.viewmychain.com/hs-fs/hubfs/Picture20.png?width=677&height=367&name=Picture20.png) **Section 1 - Property, Agent and Client Information** - From a listing, the blue box displays the property and agent information. ![Picture32](https://support.viewmychain.com/hs-fs/hubfs/Picture32.png?width=688&height=203&name=Picture32.png) **Section 2 – SSTC ** - To access your sales progression milestones, click the ‘SSTC’ heading. - ViewMyChain will automatically update the milestone fields as information is received. ![Picture35](https://support.viewmychain.com/hs-fs/hubfs/Picture35.png?width=673&height=297&name=Picture35.png) **Section 3 – Searches** - ViewMyChain will provide local authority search status updates (where information is available) including date ordered and date delivered. ![picture34](https://support.viewmychain.com/hs-fs/hubfs/picture34.png?width=688&height=228&name=picture34.png) **Section 4 – Funding** - This section will display mortgage-related updates. ![Picture36](https://support.viewmychain.com/hs-fs/hubfs/Picture36.png?width=688&height=231&name=Picture36.png) **Section 5 – Enquiries** - Milestone updates will be provided by ViewMyChain where available. ![Picture37](https://support.viewmychain.com/hs-fs/hubfs/Picture37.png?width=688&height=204&name=Picture37.png) **Section 6 – Completion** - This area will help you to monitor the progress of your deal and ensure everything is on track to meet your specified dates.  ![Picture38](https://support.viewmychain.com/hs-fs/hubfs/Picture38.png?width=688&height=242&name=Picture38.png) - **Chain Button:** Displays the link between two listings within a chain.![Picture21](https://support.viewmychain.com/hs-fs/hubfs/Picture21.png?width=546&height=432&name=Picture21.png) - **Support ** ![Picture22](https://support.viewmychain.com/hs-fs/hubfs/Picture22.png?width=672&height=409&name=Picture22.png) **If you require assistance, please fill out the support ticket form for ViewMyChain to assist you with your request.** - [Estate Agents](https://support.viewmychain.com/estate-agents?hsLang=en#main-content) - [Training Content](https://support.viewmychain.com/estate-agents?hsLang=en#training-content) - [Key Features](https://support.viewmychain.com/estate-agents?hsLang=en#key-features) - [How To](https://support.viewmychain.com/estate-agents?hsLang=en#how-to) - [MoveMe](https://support.viewmychain.com/estate-agents?hsLang=en#moveme) - [Probate](https://support.viewmychain.com/estate-agents?hsLang=en#probate) - [Conveyancers](https://support.viewmychain.com/conveyancers?hsLang=en#main-content) - [Getting Started](https://support.viewmychain.com/conveyancers?hsLang=en#getting-started) - [VMC Key Features](https://support.viewmychain.com/conveyancers?hsLang=en#vmc-key-features) - [How to](https://support.viewmychain.com/conveyancers?hsLang=en#how-to) - [Seller or Buyer](https://support.viewmychain.com/seller-or-buyer?hsLang=en#main-content) - [Getting Started](https://support.viewmychain.com/seller-or-buyer?hsLang=en#getting-started) - [Key Features](https://support.viewmychain.com/seller-or-buyer?hsLang=en#key-features) - [How to](https://support.viewmychain.com/seller-or-buyer?hsLang=en#how-to) - [Reapit Integration](https://support.viewmychain.com/reapit-integration?hsLang=en#main-content) - [Getting Started](https://support.viewmychain.com/reapit-integration?hsLang=en#getting-started) - [Training Content](https://support.viewmychain.com/reapit-integration?hsLang=en#training-content) - [Key Features](https://support.viewmychain.com/reapit-integration?hsLang=en#key-features) - [How To](https://support.viewmychain.com/reapit-integration?hsLang=en#how-to) - [MoveMe](https://support.viewmychain.com/reapit-integration?hsLang=en#moveme) - [Probate](https://support.viewmychain.com/reapit-integration?hsLang=en#probate) - [Alto Integration](https://support.viewmychain.com/alto-integration?hsLang=en#main-content) - [Training Content](https://support.viewmychain.com/alto-integration?hsLang=en#training-content) - [VMC Key Features](https://support.viewmychain.com/alto-integration?hsLang=en#vmc-key-features) - 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