Thanks to our industry data partners, ViewMyChain receives and processes over 11,000 sales progression updates every day for chains in England and Wales. These are pushed to you every day so you’ll always see the most up to date view of your chain.
Benefits:
- Updates are pushed to you for the chains you’re involved in
- Reduces the effort in chasing chain information
- Less reliant on others in the chain for updates
- Get visibility of the whole chain
- Easier to identify delays and issues
- More time to focus on the urgent issues
- More time to service your customers
- Less fall throughs
- Faster transactions
What information can I see?
ViewMyChain provides you with a complete view of the whole chain and its progress, allowing you to do see everything you need from a single screen.
There are 6 sections which provide the detailed information, and these are covered below.
Section 1 - Property, Agent and Client Information
From a listing, select the arrow icon to display the property, agent and client information.
Buyer and seller information along with their conveyancers will automatically pull through to VMC when added to Reapit.
To add the staff member or case handler -
- Click 'Add contact' and select the person from the available list (this list will show all the staff members added to the company record stored in Reapit – if the person you need is not displayed, please add the staff member to Reapit first then repeat this process).
- Once selected, the contact details will be displayed.
Note: if the conveyancer is not listed, please contact support@viewmychain.com and our team will add them for you.
Section 2 – SSTC
To access your Reapit sales progression (and additional VMC) milestones, click the ‘SSTC’ heading.
ViewMyChain will automatically update the milestone date fields as information is received, you can also update these manually by clicking into the date field box and selecting the appropriate date. Custom checklist items can be created as required.
Please note that your milestones may differ to those displayed.
Section 3 – Searches
ViewMyChain will provide local authority search status updates (where information is available) including date ordered, expected turnaround times and date delivered.
VMC will also provide date delivered for both environmental and water and drainage searches where available.
Custom checklist items can be created as required.
Please note that your milestones may differ to those displayed.
Section 4 – Funding
This section will display mortgage-related updates, allow you to mark your buyer as ‘Cash’ (where applicable) and add information on lenders and brokers.
Survey information can also be updated here, including any additional survey requirements.
You can also register for mortgage updates which provides a better understanding of where your buyers application is in the overall process.
Please note that your milestones may differ to those displayed.
Section 5 – Enquiries
Milestone updates will be provided by ViewMyChain where available and can also be updated manually by selecting the date field and entering the appropriate dates. Custom checklist items can be created as required.
Section 6 – Completion
The ‘Completion’ section allows you to record target/preferred, and actual dates for exchange and completion. Adding dates here will help you monitor the progress of your deal and ensure everything is on track to meet your specified dates. Custom checklist items can be created as required.
Note: White stages indicate listings that are either not SSTC, or the information has not yet been populated for various reasons, i.e. the buyer has not yet instructed solicitors.
